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Otto · Brain, Behavior & Psychology

Quiet

by Susan Cain

Three key ideas

  1. Cultures can overvalue confident, talkative behavior, so quieter contributions are easier to overlook.
  2. Introversion is about stimulation and recharging. Shyness is discomfort with social judgment.
  3. The best work arrangement depends on the task and the people.

The five 2-minute lessons

  1. 1.Question the loudest voice
  2. 2.Quiet is not the same as shy
  3. 3.Quiet time, then talk
  4. 4.Stretch for a purpose, then recover
  5. 5.Say what you need, then negotiate

From the comic

My fastest-speaking arm has won the best-thinker sash. We still have no plan.

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