Three key ideas
- The book says principles are reusable guides built from experience and reflection.
- A good principle is specific enough to test and flexible enough to improve.
- After a setback, examine what happened and which assumptions failed instead of defending yourself.
The five 2-minute lessons
- 1.Write it down once, use it often
- 2.Look at it, then adjust
- 3.Diagnose first, then fix
- 4.Weigh who knows, not who's loudest
- 5.Make honesty safe to share
From the comic
I improved the folder. The missed deadline looks identical.
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